Frequently Asked Questions
Everything you need to know about Spark Paws gear.
How do I find the right size for my dog?
We recommend measuring your dog's chest girth and neck circumference. Please refer to our detailed size guide on each product page to ensure the best fit for your breed.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. Please note that shipping fees for returns are the responsibility of the customer unless the item is defective.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Are your products machine washable?
Most of our hoodies and apparel are machine washable on a cold, gentle cycle. However, we recommend air drying to maintain the integrity of the fabric and prevent shrinkage.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.